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Find step-by-step guides, troubleshooting tips, and feature explainers to get the most out of our platform.
Getting Started
Getting Started
Welcome to Terracotta. We're excited to have you here! Here you can learn about our school, explore how you can learn with us, and tour our learning platform built for art education.
Last updated on 02 Jan, 2026
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Zoom Class Expectations & Etiquette
Our mission is for the classes conducted on the Terracotta platform to be engaging and participatory for each of you. Below, we have outlined what to expect during the Zoom classes and Terracotta’s etiquette expectations for attending class via Zoom. All live classes are recorded so you can watch (& re-watch!) them at your convenience. Friendly tip - you can watch the videos slowed down or sped up too.
What is Terracotta?
Terracotta is not your typical online course platform. We create and curate hands-on, immersive classes with the world’s best artists and educators.
Viewing your Classes and Programs
You can view and access your classes and programs when logged into your Terracotta account.
Why should I take a class with Terracotta?
There's lot's of reasons to learn with us! Here's what students who learn from us say about it.
How long will I have access to resources and materials?
Continued access to class resources and materials depends on the type of offering. Please read below to learn more!
Where can I find class information and resources?
Class information and resources are housed in the virtual studio
What classes will be added next? Can I recommend a class?
We are always working with artists to build new learning programs and classes.
What is the Terracotta's Refund Policy?
Our refund policy depends on the type of class offering. Please read below to learn more.
How do I pay for the classes and programs?
We accept tuition payments from students globally using secure transactions.
Messaging on Terracotta
You can use the Terracotta messaging tool to send a message to your class or an individual student in Terracotta.
What are the different ways I can learn on Terracotta?
There are several different ways to learn on Terracotta; below is an overview of each of them!
How do I share my artwork to my Terracotta portfolio?
Each student with Terracotta has their own personal virtual portfolio!
Uploading Your Work for Offline Critique with Carlo Russo
Peer Critique Etiquette
Sharing Encouragement and Constructive Feedback
Zoom Etiquette
Creating a Focused and Respectful Learning Space
Zoom Class Expectations & Etiquette